Our refund policy only lasts 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
          We also cover the following:
        ●Missing materials from the Products at the time of delivery;
        ●Defects in the manufacturing of materials used for the Products at the time of delivery;
       ●Failure of the Products to correspond with the description in the applicable contract of sale at the time of delivery;
       ●Major defects in the functionality.

       Return address:
        please contact after-sales service：sales@master-klab.com
         

To complete your return, you must also email us at sales@master-klab.com with the proof of purchase within 14 days. There are certain situations where refunds can not be granted:

●Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Please note that the duties and taxes are not included in the final price at check out, your order will be shipped DDU (Delivered Duty Unpaid). You order may incur duties, fees and import taxed upon delivery. This charge is determined by your local customs. For further information, please consult your local customs office.  

Therefore, make sure that you have checked the rates in your country or region for the exact taxes and fees that you are expected to pay.

If the order is returned because the buyer refuses to receive or delays in receiving the package due to taxation issues, the buyer shall pay for the round-trip shipping cost, the duty charged by both importing country and destination country of the return (the import duty will be paid by our commissioned express company in advance when the goods goes through customs). The payment will be deducted from the refund.

Shipping fees, duty charged by importing country and other related local taxes will not be refunded.

You may contact with the local customs about the duty charged by importing country and other related local taxes. Please note that if the shipping address is a domestic address (Mainland China), but the order is returned from oversea, the buyer shall bear the duty charged by importing country and other related local taxes.